FAQs

Public Works

How do I dispose of fluorescents?

To dispose of fluorescents please contact Nashua Regional Planning Commission at 603-424-2240 or visit their website: www.nashuarpc.org.

Who do I call for questions about my trash or recycling?

Casella Waste Systems, Inc. is the company that handles Hudson's trash and recycling. Their number is 1-800-675-7933. You can contact them if your trash or recycling was not picked up, if your trash cart is damaged, or if you wish to receive a second recycling toter.

Where is the landfill?

The Hudson Landfill is located off West Road , on Old Landfill Road, Hudson, NH.
Directions: Heading north on Route 102, take a left onto West Road and then left onto Old Landfill Road. Go to the end to enter the landfill during normal business hours.

Recruitment

How old do you need to be a police officer?

You must be 21 years of age upon graduating the NH Police Standards and Training Academy. 

Is Hudson Police accepting applications for Police Officer position?

Hudson Police is currently accepting applications for at this time for entry-level and lateral transfer Police Officer positions.  A testing date will be announced soon.

When is Hudson Police having another Police Officer test?

HPD currently runs several Police Officer hiring tests a year. The next testing date will be announced soon, so please check back periodically!

 

If I took a police exam somewhere else, is it transferrable?

You will need to take the written exam with the Hudson Police Department at the beginning of each hiring process.  Taking a written exam for another agency will not transfer to Hudson Police. 

 

How can I prepare for the Physical Fitness Test?

If a Police Officer applicant receives a passing score of 70% or higher on the written exam, they will advance to the physical fitness assessment test.  This physical fitness assessment test is given consistent with the 35th percentile of the Cooper Standards, which is a requirement for entry to the New Hampshire Police Standards and Training Academy.  The battery of tests consists of; situps, pushups, and a 1.5 mile timed run.  It is suggested to practice these in order with limited recess in between.  

 

Search Tips and Tricks

Do the search results include the contents of PDFs and other documents?

Yes.  The website indexes web pages as well as PDFs, Microsoft Office documents, and text documents.

If I search for a phrase (e.g. alarm permit), will the results only show exact matches?

No.  By default, the search results will show matches for any word within the phrase.  In this example, you would receive results for all web pages and documents that contained either the word alarm or the word permit or both.

In order to search on an exact phrase, enclose your search phrase in quotations.  The search results for "alarm permit" will show matches for that exact phrase.

Can I exclude a word from a search (e.g. all pages that have the word "alarm" but not the word "permit"?

Yes.   You can exclude words by using the minus sign (-).   In order to find the results of all pages that have alarm in the result but not permit, you would search for alarm -permit.

Sewer

Why doesn't my sewer bill show liens or interest due?

Beginning with the 2007 sewer liens, the sewer liens are listed in the property tax records and will not show up on your sewer bill. The Sewer Utility has been attaching copies of the Property Tax Notice of Unredeemed Sewer Liens" to the sewer bills as a reminder. The amount due is in addition to your sewer bill.

Interest on liens and past due amounts accrue on a daily basis. Please call the Sewer Utility at (603) 886-6029 for the correct amount due at time of payment.

How can I avoid sewer charges when I water my lawn?

Sewer flow is based on your water readings. If you do a lot of outside watering, it may be in your best interest to install an auxiliary/deduct meter to record outside water use.  This is the only way to record the amount of water that is being used outside. Please click here for a Plumbing Permit Application to install the meter.

How can I avoid sewer charges when I fill my pool?

Pool fills can be covered by using the auxiliary meter mentioned above or by calling the Sewer Utility office prior to filling the pool with the following:

  • Name and address of residence
  • Size of your pool and how many gallons it holds
  • Date of fill and how much you are planning to fill (total fill/halfway etc)

We will be using your pool permit information and/or send someone out to verify the size of the pool. We will keep this information on file so that future fills can be covered with just a phone call to Sewer Utility.

Please remember that this credit will apply to sewer flow charges only. You will be billed for all of the water used to fill the pool by the Water Utility.

I am selling my home. How do I transfer service to the new owner?

Sewer and taxes follow information on the property deed. The Hillsborough County Registry of Deeds will send the Assessor's office a copy of a recorded deed after each real estate closing. The Assessor updates properties each month with the new owner information and the Sewer Utility information gets updated within that process. The Water Utility DOES NOT get that same update. Please call the Water Utility to change/correct billing information (603) 886-6002.

Because we follow the information shown on the deed, we are unable to put a sewer bill in a tenant or any other name except the owners. This is because a lien could be placed on the property for unpaid sewer and we are required to notify the owner of the property as part of the lien process.

Please call us at (603) 886-6029 to notify us if you are moving in or out, so that a final bill can be provided to the owner or to the real estate closing company.

Please contact Assessing at (603) 886-6009 to make a mailing address change.

I am renting out my home. How do I transfer service to the tenant?

Because we follow the information shown on the deed, we are unable to put a sewer bill in a tenant or any other name except the owners. This is because a lien could be placed on the property for unpaid sewer and we are required to notify the owner of the property as part of the lien process.

Please call us at (603) 886-6029 to notify us if you are moving in or out, so that a final bill can be provided to the owner or to the real estate closing company.

Please contact Assessing at (603) 886-6009 to make a mailing address change.

Can I write one check to pay for my sewer and water bills?

 No. Payments must be separate at this time. The Sewer Utility and Water Utility are separate entities owned by the Town and are separate utilities, similar to gas and electric. The Town is currently exploring more payment options.

My property does not have Town sewer. How can I get connected?

Your property has to be in the sewer district to connect to sewer (map located in the Engineering Department and the Sewer Utility office). It also must have sewer access. Please call the Sewer Utility office (886-6029), the Engineering office (886-6008) or the Highway Department (886-6018) for more information.

How much does it cost to connect to sewer?

The (one time) hook up fee for a single family detached residential structure is $2325.00 plus a $50 application fee (residential).

Please see the Residential Sewer Connection Application for more information and other residential rates. This is a connection fee only (sewer capital assessment) and does not cover the actual work done by the plumber or excavator.

Please see the Industrial, Commercial and Business Facilities Application for more information on these types of properties and/or call the Engineering Department (603) 886-6008.

The Town offers a 3- year payment plan with the first payment due immediately and will include a charge to record and release the "Notice of Sewer Capital Assessment" that will be recorded at the Registry of Deeds. All payment agreements are due immediately upon transfer of property. The Finance Director may approve or deny a payment plan.

What do I do if I have a sewer back up in my house?

Most sewer back ups are caused within the pipes on the property and it is the homeowner's responsibility to take care of. Please call a plumber.

Sometimes the back up is in the lines on the street and that is the Town's responsibility. Please call the Highway Department at (603) 886-6018. They may need to view the lines from the street to see if there is a problem.

The water in my toilet is brown. Is there a problem with the sewer?

Sometimes your water may look different because of the flushing of the water lines or a water main break. This can cause your water to appear brown or rusty for a while. It is not caused by problems with the sewer unless you are having a backup issue. Please call Water Utility at (603) 886-6002 for information.

What is sewer betterment?

The Sewer Utility Committee and Board of Selectmen will create a "Sewer Betterment District" to reimburse monies to Sewer Utility for sewer work done in a specific neighborhood that is to be paid for by the property owners of that neighborhood that directly benefit from it. This would typically be for installation of a new sewer line and/or a sewage pump station.

A betterment assessment is usually billed annually to each affected property owner for a defined number of years and carries a "Notice of Assessment" that is recorded at the Registry of Deeds. A betterment assessment can be paid off early.

Unpaid bills can cause a betterment lien to be placed on the property each year.
Betterment bills are separate from your quarterly sewer bills for usage.

What is the sewer abatement process?

If you receive a sewer bill and feel that you have been incorrectly charged, you may file an abatement request. The Municipal Utility Committee will review the request and make a recommendation to the Selectmen. The Selectmen will make the final decision to approve or deny the request. Please come in to the Sewer Utility office or call for an abatement request form.

The request should be made within 30 days of the date of the corresponding bill to be considered. Please call the Sewer Utility office if you have any questions.

What is an IDA bill?

The Industrial Pretreatment Program is required by the USEPA and is as defined in the Town of Hudson Sewer Use Ordinance.

It is administered as a separate program by a consultant to the Town (presently Fuss & O'Neill, Inc.)

All industries within the Town of Hudson which are connected to the public sewer and which engage in manufacturing or certain commercial activities are required to participate in the Industrial Pretreatment Program regardless of whether or not the industry processes wastewater to the public sewer.

Each industry and commercial enterprise, when requesting a Sewer Permit, must fill out and submit an Industrial Discharge Agreement (IDA) application at the same time they are processing their application for a sewer permit. Please call the Engineering Department at 886-6008 for more information.

Invoices received by the Town of Hudson from the consultant (Fuss & O'Neill, Inc.) and the chemical analyst (Chemserve) for managing this program are then billed by the Sewer Utility to the industry or commercial enterprise for services rendered. These may include administration, annual reports, inspections, chemical testing etc.

How do I get a copy of my septic plan?

The Community Development office has copies of some septic plans. Please call them at 886-6005. If a copy is not available at the Community Development office, please contact:

State of New Hampshire Department of Environmental Services
Subsurface Systems Bureau
6 Hazen Drive
Concord, NH 03301
Phone:  603-271-3501
Fax: 603-271-6683
Hours: Monday - Friday, 8am to 4pm
Website: https://www.des.nh.gov/organization/divisions/water/ssb/index.htm

Please contact the Building Inspector at the Community Development office if you have questions about your septic system.

Welfare/Public Assistance

How do I apply for Town Assistance?

The best method is to call the Human Services Specialist at (603) 595-6518. She can answer your questions, assess your situation, and direct you to any other programs that will also be beneficial to you.

Or you may download the application using the link provided below or visit the office of the Town Administrator/Selectmen and request an application for assistance.

Please call for an appointment once your application is completed and you have the list of documentation that is required. All forms must be completed by the appropriate person(s).

Click here for the Application for Assistance

How do I know if I will be eligible for assistance?

After meeting with the Human Services Specialist and providing all necessary documentation, you will receive a written decision regarding your application.

Does the Town of Hudson provide housing?

The Town of Hudson does not provide housing, but will refer the applicant to housing resources.

Where can I apply for Fuel Assistance?

Southern New Hampshire Services located at 134 Allds Street, Nashua or call (603) 889-3440.

What is the new 211?

For everyday needs and difficult times, 2-1-1 is your connection to thousands of resources across New Hampshire. Toll free number outside New Hampshire 1-866-444-4211 for hearing impaired 1-603-634-3388 or visit their website at www.211nh.org(link is external).

What to Report

How do I report receiving a bad check?

The Hudson Police Department has experienced an increase in contact with local businesses concerning bad check investigations. The Hudson Police would like to inform local businesses in the Town of Hudson of the proper procedures to take if you encounter this type of ordeal. It is the Hudson Police Departments policy to investigate and process bad check cases. Criminal prosecution can be brought against a person who passes a bad check if the facts constitute a violation of criminal law (RSA 638:4(link is external)). Prosecution can not be successful unless every element of proof is proven beyond a reasonable doubt. The following is the Hudson Police Departments policy guidelines (in conjunction with NH RSA 638:4(link is external)) for investigating bad checks.

The complainant (your business) who turns a bad check over to the Hudson Police Department for prosecution must agree to the following:
-Agree to go forward with criminal proceedings
-Agree NOT to accept any type of payment or restitution prior to the trial date
-Agree to make the following items available to HPD
Any employee involved or as witness
Original check
Certified letters
Bank documentations
Possible photograph or video of suspects
Below is a 'checklist' of fifteen (15) guidelines that will help you and your business establish the information necessary for the Hudson Police Department to engage in a bad check investigation.
Please contact the Hudson Police Department with any questions.

Criteria For Investigating Bad Check Cases
-A fourteen (14) day letter MUST be sent out to the maker of the check
-14 day letter MUST be sent certified mail, return receipt requested, & delivered to maker of the check only
-Letter must advise maker of check, the check was not honored and demand payment within 14 days
-The check was not postdated and cashed too early
-The check was not given to pay a gambling debt
-The check is not more than sixty (60) days old
-The complainant (your business) has NOT accepted partial payment
-The business must be able to identify the employee who accepted the check on behalf of the business AND provide time/date the check was passed
-The check was not returned from the bank stamped "STOP PAYMENT"
-The check was not payment for another bad check
-The check was presented to the bank within ten (10) days of receipt
-The check is not a government check (i.e. welfare or treasury check)
-The check is not a payroll check stamped "Insufficient Funds" or "Account Closed" (these cases should be referred to NH Department Of Labor)
-The check is not a third party check
-Identification was presented at time the check was passed AND the number & type of ID was recorded
-Employee who accepted the check on behalf of the business must be able to identify the person who passed the check at the time of trial (exceptions can be made for mailed checks or video surveillance)
-The check can NOT be an Out-of-State check
Businesses who have accepted checks that do not meet the above criteria are encouraged to contact Nashua District Court to file a small claims action.

Who do I report Scams or stop harrassing robocalls to?

Unfortunately, there is not much Law Enforcement can do to stop scam calls or robocalls.  Often times these calls are generated outside of the United States even though the caller information may reflect a local exchange.  If you are a victim of fraud (either financial or identification) as a result of one of these calls, you should report it to your local police department as soon as possible.

To view the Office of the NH Attorney General page regarding Identity Theft Click here

To view link for the Federal Trade Commission identity Theft Recovery Plan Click Here

 

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